Shipping Policy

Carefully curated logistics for fragile artistic home décor.

Shipping Philosophy

At Lineavale, shipping is not a simple delivery process—it is an extension of craftsmanship. Each piece is carefully packaged to preserve its sculptural integrity, texture, and emotional presence.

Because many of our products are handcrafted wood sculptures and ceramic artworks, we prioritize protection, stability, and aesthetic-safe packaging design.

Important Note:
Every item is inspected and packaged individually to ensure safe international transit.

Processing Time

Orders are typically processed within 2–5 business days. During peak seasons or new collection launches, processing time may extend slightly.

Each item undergoes quality inspection before shipment.

Shipping Stages

1. Order Confirmation

We verify your order and prepare items for packaging.

2. Craft Packaging

Protective wrapping designed for fragile artistic surfaces.

3. Dispatch

Shipment handed to trusted international logistics partners.

4. Transit

Tracking information is provided via email.

5. Delivery

Final delivery to your designated address.

International Shipping

We ship worldwide. Delivery times vary depending on destination:

  • North America: 7–15 business days
  • Europe: 7–18 business days
  • Asia-Pacific: 5–12 business days
  • Other regions: 10–25 business days

Packaging Standards

We use multi-layer protection including foam cushioning, reinforced cartons, and internal stabilizers. Each sculptural piece is wrapped based on its material sensitivity.

Ceramic items receive shock-resistant isolation packaging, while wood sculptures are secured to prevent movement during transit.

Shipping Fees

Shipping fees are calculated based on destination and order weight. Free shipping may apply for selected promotional campaigns or wholesale orders.

Delays & Exceptions

While we strive for timely delivery, delays may occur due to customs processing, weather conditions, or logistics disruptions. We appreciate your understanding as each piece travels safely across borders.

Order Tracking

Once your order is shipped, tracking information will be sent via email to service@lineavale.shop. You can monitor your shipment in real time through our logistics partners.

Contact Support

For any shipping-related inquiries:
Website: lineavale.shop
Email: service@lineavale.shop